Leading Through Conflict
As our world grows smaller, opportunities for conflict multiply.
Ethnic, religious, political, and personal differences drive people apart—with potentially disastrous consequences—and it’s the task of perceptive leaders to bring them together again. World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators—leaders who transform conflict so that everyone can move forward together.
Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.
An absolutely brilliant analysis! As the world becomes more complicated, interdependent and conflicted, the need for “mediating leadership’ increases exponentially. Mark Gerzon’s tools and guidelines are immensely practical for developing the needed mind-set and skill-set to transform defensive energy into creative, collaborative energy… —Dr. Stephen Covey, author of The 7 Habits of Highly Effective People
“This is an extraordinary and original reach into the stuff of leadership. Rather than being a technical treatise, Leading Through Conflict is a fascinating story of human beings wrestling with the attitudes and levers that move others together and forward.” —Congressman Amory Houghton (R-NY), U.S. House of Representatives and former CEO of Corning Glass.
“Leading Through Conflict bridges the fields of mediation and leadership, pushing the frontiers insightfully, practically, and powerfully. I found it eminently useful and inspiring.” —Ronald Heifetz, Cofounder, Center for Public Leadership, John F. Kennedy School of Government, Harvard University, and coauthor of Leadership on the Line: Staying Alive through the Dangers of Leading
“The best leaders don’t manage conflict, they transform it. Mark Gerzon, inLeading Through Conflict, shares powerful insights, experiences, and practical tools to help leaders see the big picture and become instruments of positive change.” —Annie McKee, Co-Chair of the Teleos Leadership Institute, and coauthor of Resonant Leadership
“Martin Luther King Jr. wisely counseled that we must learn to live together as brothers (and sisters) or perish together as fools. We may readily see this truth and yet with painful honesty ask, “How do we learn to live together?” In Leading Through Conflict, Mark Gerzon provides answers that are compellingly practical and clear.” —Rev. W. Douglas Tanner Jr., Co-founder and President, The Faith & Politics Institute, Washington, DC